Shipping policy

At Universal Mart, we want to ensure a seamless shopping experience for our customers. Please take a moment to review our shipping policy:

1. Processing Time:

Orders are typically processed within 1-2 business days after confirmation of payment.

2. Shipping Duration:

Our third-party shipping partners strive to deliver your order within 4 to 5 working days from the date of shipment.

3. Shipping Providers:

We work with reliable third-party shipping providers to ensure the safe and timely delivery of your purchases.

4. Tracking Information:

Once your order is dispatched, you will receive an email confirmation with tracking details, allowing you to monitor the status and estimated delivery date of your package.

5. Shipping Charges:

6. International Shipping:

Currently, we offer shipping within Pakistan. For international orders, additional customs duties or taxes may apply, and customers are responsible for these charges.

7. Delays and Exceptions:

While we make every effort to meet delivery timelines, unforeseen circumstances such as extreme weather conditions or customs processing delays may impact delivery times. We appreciate your understanding in such situations.

8. Order Status:

To check the status of your order or if you have any questions about shipping, feel free to contact our customer support team at support@universalmart2.com.

Thank you for choosing Universal Mart for your shopping needs!